Chat API (JavaScript) Usage Guide: Version 3
IntroductionGeneral GuidelinesChat StatesSurveysCreating an...
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Engagement Window SDK Reference
OverviewGeneral Methods and PropertiesapplicationTypeinitbindCollaborationEvent(callback, context)sendCollaborationEvent(requestObject)The Visitor Side (Engagement...
View ArticleAgent API (REST) Reference
Before reading this document it is recommended that you refer the following documents:REST Overview: RequestsREST Overview: ResponseGetting Started: Using the Agent API (REST)...
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Split Sessions issue
Hello LivePerson Developers.My name is Ido Greenbaum and I am LivePerson's Tier3 Technical Support Engineer, with API related expertise which is involved in the Developer Network to assist on any Dev...
View ArticleREST Overview: Response
IntroductionLivePerson provides a simple, open Web interface to its services. The LivePerson APIs conform to the design principles of Representational State Transfer (REST). The response format is...
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Sending Chat Transcripts via 3PN (Third Party Notification)
The following article outlines the steps required in order to send chat transcripts (XML format) via 3PN rule (Third Party Notification).1) Login to your Liveperson's Admin Console.2) Go to Rules ->...
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Installing App key
The following article outlines the steps required in order to install App Key on your Liveperson's account.1. Login to the community and click on 'Developers' and 'Start Developing'.2.Click on 'Keys...
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Associate an HTML Invitation to a Specific Pre-Chat Survey
The following article outlines the steps required in order to associate an HTML Invitation to a specific Pre-Chat Survey/Custom Pre chat survey * In this example, I'm using Custom Invitation name:...
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Creating a Dynamic Button
The following article outlines the steps required in order to create Dynamic Button that shows availability of an agent (Online, Busy, Offline and Alternate). * Dynamic button can be created in...
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Web Traffic Recording
The following article outlines the steps required in order to record web traffic logs using Fiddler free software. Please use the following URL to download Fiddler (free software): Download Fiddler...
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